1How do I set a deposit limit on my Luckyvibe account?
Log in to your account and navigate to the responsible gambling section of your account settings. From there you can set daily, weekly or monthly deposit limits. Changes to increase a limit may take a cooling-off period to take effect, while reductions are applied immediately. The wagering requirements at Luckyvibe page expands this check.
2What happens if I self-exclude?
When you activate self-exclusion your account is suspended for the duration you choose. You will not be able to log in, make deposits or receive marketing communications during that period. Contact our support team to begin the process, and we will confirm the exclusion in writing.
3Where can Australian players get help with problem gambling?
Australian players can contact Gambling Help Online at gamblinghelponline.org.au or call the National Gambling Helpline on 1800 858 858, available every day. Lifeline is also available on 13 11 14 for crisis support. All services are free and confidential.